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SMALL BUSINESS ANSWERING SERVICE





Lead Capture


All operators are fluent Spanish speakers and are available to assist you as your virtual receptionist at any time. We understand the challenges presented in urgent situations which is why we offer real-time interpreting services for small businesses that are needing to communicate with Spanish speaking callers in time sensitive situations.


Our operators can assist with any situation and are available

  • 24 hours a day
  • 7 days a week
  • 365 days a year


Text To Cell / Emailing


All new leads and time pressing calls can be texted to cell or emailed as they come in and general messages can be emailed to your office staff.


Overflow Call Handling


As an extension of your operation we can provide live operators on demand to handle your overflow calls during office hours or 24 hours a day. This will reduce stress placed on your existing staff and eliminate your callers from getting a busy signal or a voicemail box.


Call Patching or Transferring


Calls can be patched or transferred to you at any number according to your instructions.


And much more..


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Excel Answering Service, Inc.
5742 S. Pulaski Road
Chicago, IL 60629
773-884-2700 or 800-448-1263
info@excelansweringservice.com